Disclaimer

The information provided through the Zapi Dial platform, operated by Inovitrix Technologies (“Company,” “we,” “our,” or “us”), is for general informational and business communication purposes only. By accessing or using our platform, you agree to the terms of this Disclaimer.

1. No Warranties

The Zapi Dial platform is provided on an “as is” and “as available” basis.Inovitrix Technologies makes no representations or warranties of any kind, express or implied, regarding:

• The accuracy, completeness, or reliability of any information provided
• Uninterrupted, error-free, or secure access to the platform
• The fitness of the platform for any particular purpose
• The results obtained from using the platform

2. Third-Party Services

Zapi Dial operates on the Meta WhatsApp Business API. We are an independent service provider and are not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc.

Any use of WhatsApp through our platform is subject to WhatsApp's Business Policy and Terms of Service. We do not guarantee message delivery, as that is governed by Meta's infrastructure.

3. Limitation of Liability

To the maximum extent permitted by applicable law, Inovitrix Technologies shall not be liable for any:

• Direct, indirect, incidental, or consequential damages arising from use of the platform
• Loss of data, revenue, profits, or business opportunities
• Damages resulting from unauthorized access to your account or data
• Service interruptions caused by third-party providers including Meta, AWS, or payment processors
• Errors or inaccuracies in automated messages or campaign content generated by users

4. User Responsibility

You are solely responsible for:

• The content of messages sent through our platform
• Obtaining proper consent from message recipients as required by applicable law
• Complying with anti-spam regulations, including India's TRAI guidelines and international equivalents
• Ensuring your use of the platform does not violate WhatsApp's policies
• Maintaining the security and confidentiality of your account credentials

5. Platform Content

Any templates, examples, or content provided by the platform are for illustrative purposes only. We do not guarantee that such content is suitable for your specific business, jurisdiction, or use case. You should review all content with your legal counsel before use in commercial communications.

6. External Links

Our platform may contain links to third-party websites. These links are provided for convenience only.Inovitrix Technologies has no control over the content of those sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

7. Pricing and Features

We reserve the right to modify platform pricing, features, and service tiers at any time. While we endeavour to notify existing subscribers in advance, we do not guarantee continuity of any specific feature or pricing. Continued use of the platform after changes constitutes acceptance of the revised terms.

8. Governing Law

This Disclaimer is governed by the laws of India. Any disputes arising in connection with this Disclaimer shall be subject to the exclusive jurisdiction of the courts located in India.